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Description
Shipping & Delivery
Custom made to order. Typically ships within 5-7 business days. Orders are processed promptly and merchandise is carefully packaged to ensure it arrives in excellent condition.
Make a Return
Due to the perishable nature of our coffee and tea, all consumable product sales are final. If your order arrives damaged or incorrect, contact us and we’ll make it right.
More Than Just a Cup
Born from a passion for adventure and the outdoors, Broken Road is about more than great coffee. It’s about the journeys we take and the places worth protecting along the way.
frequently asked questions
1. What is the roasting process?
We roast in small, frequent batches to deliver coffee at peak freshness. Our schedule is driven by orders, not inventory—so your coffee ships fresh, not from a shelf.
2. How fresh is the coffee when it arrives?
Every order is roasted fresh and shipped within 3 days to ensure your coffee is delivered at peak freshness.
3. Where is your coffee sourced from?
We partner with farmers in Peru, Mexico, and Bali who carefully select products for quality and unique flavor.
4. Do you offer whole bean and grind options?
Yes! You can choose between freshly ground coffee for convenience or whole beans if you prefer to grind at home for maximum flavor.
5. Do you ship internally?
At this time, we ship within the United States only.
We’re focused on delivering fresh coffee and tea quickly and reliably, and limiting shipping to the U.S. helps us ensure quality and peak freshness with every order.
We hope to expand in the future — stay tuned.
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